Most days, Marianne Dilsner works behind the scenes as a case worker at Viator House of Hospitality. She helps its young men as they navigate their new lives at Viator House, connecting them with opportunities for school, health care and other services. Occasionally, she even takes them shopping.

That was the case recently, when she took one of the newest residents, a young man from Afghanistan to Walmart. Marianne thought she had encountered many different situations, but when she found herself talking on the phone — in the middle of the store — to this young man’s friend back in Kabul, she realized just how much her role was making an impact — on her.

This testimonial captures her important job — and gives ways of making a donation to Viator House’s Fall Campaign and helping to meet its goal of raising $100,000.